This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Well done SecretLab. It's not a good design because it doesn't angle downward, I frankly don't feel safe using this chair. Now it's slightly better but every now and again I get the numbness (who wouldn't sitting in a chair for around 8 hours a day). Fits perfect. Simply this chair is painful to sit in. I just received mine a week ago and I'm not sure what to do. The seat is just too goddman hard. Our Rating: 9.0/10 Secretlab Omega Review: Pros & Cons Very comfortable chair designed for smaller individuals (recommended less than 5’9″ and 175 lbs.—but is sturdy enough to hold heavier users) The Secretlab Omega comes with premium arm rests that can be adjusted four different ways to ensure they fit your arms correctly Secretlab offers […] The Omega comes in a variety of accent colors and is currently priced at a competitive $359. SecretLab is offering a lanyard valued at $29 from 20 March 2020 to encourage their customers to write reviews. Ordered some foam to make a custom seat pad to put on the chair. Got the Omega because of the height recommendation, not realising that the Omega doesn't have the integrated back support like the Titan chair (which was the part that made me decide to get it, ugh). With the COVID situation, shipping has been delayed and we understand that this must have frustrated you... Hello Aubrey :)I think the issues caused were by your customer service representative. So, if you’re like me and you want an all-black color scheme, you can now get one. But the chair is so hard. Purchased in December 2019 at secretlabchairs.com.au. Especially since they delete bad reviews on their website. The blue version looks good too without being as busy as the tempo storm Titan. It murders my tail bone and lower back. I wouldn't risk buying there. Other reviewers note the lumbar support is another cushion; this is correct. I personally don’t have any discomfort issues sitting in it, and use this as my daily office chair during the work-from-home stage we are presently at with COVID-19. The end result is a highly comfortable gaming chair we have a hard time wanting to get out of. Secretlab didn’t have that at the time, but they do now offer an all-black color scheme for both their Titan and Omega series chairs. Companies can't alter or remove reviews from ProductReview.com.au. At first it does feel hard and I was starting to regret buying it. Straight off the bat, the box it comes in is HUGE and daunting looking! Received this as a surprise birthday present! That not only my bum hurts, like the chairs we use at work (they're hard plastic) but also my thighs Beginn to hurt, because the chair itself feels like im sitting on hard wood. I’m the tallest in my family too, so had considered this perspective. This chair feels amazing to sit in. That has been 10 days ago. Read Full Return / Refund Policy * Receive a complimentary 2-year extension for a total warranty period of 5 years when you share a picture of your Secretlab chair. Recommended Size: S-M L XL. I feel like the back is WAY too flat, too hard, and has no contour at all, which I think is leading to the body pains. This is EXACTLY what I'm thinking one week after receiving it. Buy the Secretlab Omega Stealth here: http://goo.gl/opQgIrCheck them out at http://secretlab.sgThe most comfortable and premium looking working chair. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. As most others would have, the price caused me to bork along with not knowing anyone with one. Another thing is this brand pay for ppl do good reviews when i bought my chair if i do a positive review and post a picture they offer some voucher, so don't believe everything you read about these chairs i did not give any feedback positive just because i don't do reviews without trying for a long time! Reading comments from reviewers highlights this - one says it’s comfortable and another that it’s too hard. It really sucks that most women won't be tall enough for Secretlab chairs to be comfortable and can't get the integrated lumbar support. I mean the thighs are just there, touching the material gently. Wish they had a warehouse in WA. Secretlab TITAN XL 2020 SERIES. The Omega is cheaper. You will definetely settle into it, it feels Premium, i just wish the chair was a bit softer, but then again, secretlabs believes it needs to be that hard so you can have great posture which is kinda some what true. Anyway you seem to suffer from a different problem, the seat, which I've always found perfect in density as it is not too soft nor too stiff, perfect in my opinion. not comfortable as i wish but for a person that need to stay long hours gone keep your back strait . The Secretlab Omega is the best gaming chair we've used in a very long time, and it's made spending way too much time at home far easier. Further details in the disclaimer. I find this is better than most of the high backed gaming chairs I have seen - especially the neck support “pillow” because at least you can adjust or remove to your liking. Love the Dota Skin for the chair! There is no service or even a real person to talk to, letalone if you need warranty. On Amazon. 130kg. The instructions seem pretty straightforward and are on one big piece of cardboard so you won’t lose them while assembling. It seemed to get a bit better, then got worse. Mine is brand new and I bought another one.. Ill sell it to you for 200 if you'd like. I sit properly normally anyway, but on this chair my butt goes numb after an hour. Press question mark to learn the rest of the keyboard shortcuts. Ordered on 22/12, delivered on 24th!! If it really is in the Sydney warehouse, then just send the godamn chair! It's that good I'm saving going to buy the genuine leather upgrade for my home office. They want to send us parts to fix their manufacturing defect. I really don't know. After working from home, so sitting in a 90s office chair for 8 hour days, it destroyed my already broken lower back. Im Not Sure if my posture did really get better but so far everythings fine. Very hard chair I should have believed some of the reviews for this product. But it's not comfortable. Simply put : The thing with furniture and all things related to comfort is that - it is subjective to the individual. I started recieving more emails after leaving a message on your review pages. I feel like it's slightly too high, maybe? Entdecken Sie jetzt die gesamte Kollektion. RECOMMENDED SIZE. The support has been the same since day one and it is very comfortable. When I bought mine they had the 2018 version on runout and the newer 2020 version available; the only difference from what I could tell was the seat back height had changed slightly between models. Support said they're good. Up to 49 days from the date of delivery, subject to return fees. the feeling is like I have no place to actually sit my glutes. Customer Service will not return a brand new chair. The Secretlab Omega 2020 Series is a snug luxury chair with superb ergonomic features. However, when you open it the instruction manual is super easy to follow with step-by-step walkthrough. It's really high quality. After 30 years on the tools I'm now stuck at a desk - couldn't sit in the office chairs for long as my back is shot. I try a warranty claim and they just give the option for buy a new replacement seat base , why bother is gone happen the same ! Yeah it's heavy but that's because it has a serious recline on it, and you want it to stay upright.But here's the thing - the seat itself is sooo unbelievably hard I can't sit on it for long periods. The Omega comes in a variety of accent colors and is currently priced at a competitive $359. waste of money . I've spent 1/3 the amount on chairs that were competitive with this one. It also comes with a backrest pillow and headrest pillow which in all honesty feels absolutely amazing and feels like they complete the chair. Hilarious! They ignored the request the first time, the 2nd time customer service told me to wait a few days. It's easy to tell that Secret Labs takes making chairs seriously. Don't fall for their height slider on their website. I am an average build male with average width shoulders, so if you are quite big you might find the “wings” partS of the chair in the back and seat dig into your sides somewhat; but that will be the same with any chair of this style. Just wish I had gotten it earlier. The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. bar support is just a cushion... A well made one sure, but still just a cushion that is constantly moving out of place. I got used to it a lot, its by no means comfy. This will take a lot of the pressure off your ass and lower back. My preference actually to buy the Batman version or Softweave fabric version but too bad during this time everything is out of stock and required about 1 – 2 months waiting time, so I ended up with the special edition: Dota! What did you end up doing? Make sure your chair height allows for your feet to be planted on the ground. I live in sydney, i would have it next day, or can even pick up...but no responses. I actually bought it for this specific purpose - I don’t use it as a gaming chair. Considering sending it back, u/Bl4zer1 how is it for you after a couple of weeks? Amazing chair Whether you’re hard at work or fragging some baddies with your friends, being comfortable is a major key to success — you won’t get good results if you’re tired or aching from a poor seating position. If you are looking to build into your color scheme it might be a little hard because they only offer a few colors at the time. Then I get my slouch on for gaming, chair still so good. The leather is firm, but not hard, thanks to another Secretlab concoction: Cold-Cure Foam. I asked if an address change is possible without hassle, because of the unclear shipping situation. On Secretlab’s USA website, Omega chairs cost $419 to $449. I bought the Titan Softweave. Lumbar cushion doesn't attach to the chair in any way. An expensive lesson. Available Upholstery PRIME™ 2.0 PU Leather NEW SoftWeave® Fabric NAPA Leather. The wheels appear to be standard sized chair castors with soft plastic wheels, so not sure about some suggestions that you can’t replace them? I ordeted myself the omega pillow which fits lovely into the chair, both function and Look whise. ... Reading comments from reviewers highlights this - one says it’s comfortable and another that it’s too hard. It's just so hard. Secretlab Omega 2020 Review. To be honest though, i didnt wanna pay so much for a 'okay' chair. Very impressed by the chair. I complained about it, and they shipped me a whole new seat portion. I am 6,1 and my head is a foot over the head rest.. For a 200$ chair this would be okay, at 600$ nope. The end result is a highly comfortable gaming chair we have a hard time wanting to get out of. FOLLOW it to the letter, no point jumping to the next step until you finish the previous level. Is it as soft as the titan head pillow? I've dropped it as low as I can go, and it's still about 100mm too tall for me to achieve a proper seating position. The chair is still at their warehouse.I already requested a refund twice. Erleben Sie branchenführenden Komfort, Support und Zuverlässigkeit mit dem mehrfach ausgezeichneten Secretlab OMEGA Gaming-Stuhl. Whether you choose an Omega or Titan, you can expect at least five years of use out of it. My first gaming chair and SecretLab chair. Last night, I ended up using my head pillow for my lower back hahaha... Yeah it doesn’t get any better anybody that tells you that is lying. Same with the neck support. My view is this chair is a firm comfortable - you don’t sink into it, but the foam remains consistent over a long sitting period. I ordeted myself the omega pillow which fits lovely into the chair, both function and Look whise. I have to admit this was an impulse purchase buy before doing my usual due diligence in researching this chair against others. Hbada Office Task Desk Chair. This is not that. One year later with my Omega Secretlab chairs so how well did they last? J.Burrows Typhoon Prime Ergonomic Gaming Chair, o be sat in for an extended length of time, and I imagine gamers feel the same! Oh and I've had the chair for about 8 weeks now, so it's not an issue of "breaking it in". Up to 49 days from the date of delivery, subject to return fees. After sitting in my titan, that pain Has gone, but now my legs and bum hurt. Easy to assemble, everything appears to be pretty good quality. The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. Secretlab TITAN 2020 SERIES. This company does not back the quality of their product. Secretlab’s lineup of ergonomic gaming chairs have been making a big splash with their recent debut in the U.S. … General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. I've got cheap office chairs that are more comfy and have lasted years. Available Upholstery PRIME™ 2.0 PU Leather NEW SoftWeave® Fabric NAPA Leather. Never said it is necessary. This was important to me as I need upper back support due to neck and shoulder problems. This gives you a full range of options to align the chair with your desk, computer screen, and your body. They also told me they receive a lot of great reviews on comfort and that it is subjective, and implied that I got my measurements wrong and that is the reason for my discomfort. Seeing as my previous experience with Secretlab was with the Omega SoftWeave fabric model, I was eager to check the quality of their improved leather on the new Titan. Edit: I finally received the chair with issues caused by their fulfillment team. Secretlab now offers both the Titan and the Omega in an all-black color scheme. I am having the same issue. Previously I also got sent over the Omega pillow and the premium leather cleaner. This is just bad design in my opinion. I've read some comments that people had the very same Problem but i never thought that i'd be that freaking hard. Yasuo's design Secretlab chair Received the chair in time and no problems. This chair cuts off the circulation in my legs, and I can feel pain and blood rushing. The package also comes with all the tools needed to assemble the chair, no extra tools needed to fix up this amazing chair. Im not a sensitive Person, so in kinda dragged with my decision. Height: 180cm ... Share it with your friends so they can enjoy it too! It's kinda sad to pay that much and having to add a pillow lol. Before we start the 2020 Secretlab Omega Review 2020 Singapore, disclaimer that I purchase the chair from my own pocket money. If I could I would just raise the back part up to 10cm but it can't be raise, its stuck, while on other chairs it's totally possible. Pictured: Omega 2018 PU Leather Version The Softweave Omega feels comfortable and supportive. People are saying it forces you sit properly. It's not at all hard to put together I don't get the people saying that. Its crooked. Is it normal my head is hald going out of the backrest? Now I have two bricks to sit on. There are chairs that cost way less and are far more comfortable to sit in. It's not a bad chair. Also, I'm right at the top end of the recommended height for the smaller chair, yet I still can't have my legs at 90 degrees. You can also find the Assembly Video and Assembly Guide in our Resources page.. There are a lot of paid shills out there! My chair got more comfy and i couldn't notice too much fatigue or anything now that i had it for over a month. I weight only 70kg (183cm tall) , so its kinda like a shock to me, because everything Else is perfect. If you have the cash buy one and stop wasting time with the cheapies, your back will thankyou for it. Very stingy with padding, armrests not removable, ships flat-packed and a 20-step assembly process for the customer. Ultimately decided to gift to a friend instead of dealing with their non-guaranteed return policy. This chair is unhealthy and feels dangerous. I got the chair more than one week ago but just had time to mount it in the weekend. I bought the titan about 3 months ago. I want to love this chair, I really really do, but after using it for less than an hour my back and hips begin to ache. Instead I get a very thick cushion that puts me too far away to use the headrest without arching my back a ridiculous amount. I was in A-Mart furniture on the weekend and saw a gaming chair for sale at a similar price to the Secretlab chairs. I actually resorted to putting a pillow on the seat. Please do let our support team know if that is not the case so we can better assist. The Secretlab Omega is more soft than many people online said; I do NOT feel like it feels like wood or a hard slab, rather a dense foam that is more hard than soft cushioned seats, but more supportive and does not hurt me in the ways it seems it does other people. The foam of the seat is very dense, and seems almost too hard at … Build quality is ok, but its very uncomfortable I have the 2020 omega in cookies and cream and wish I never purchased this chair, better off getting an ERGOHUMAN mesh chair instead light years better for the same money. ... Its kinda okayish, nothing too Bad or too good. Was fully prepared to receive it some time in January. Horrible customer service. The sensations are really nice when sit on it. The biggest problem is, that they don't read the emails properly and you receive a lot of automated responses. Sooo kudos for trying and obviously giving away stuff to try and placate an unhappy customer, but at the end of the day I paid the high price for a chair I could sit in all day. With marked improvements to comfort, support, and reliability, the 2020 update to the multi-award winning Secretlab OMEGA delivers an unparalleled sitting experience that is hailed as the gold standard of gaming chairs. The leather on the seat surprisingly not very stiff and you can feel the quality on it. Titan chairs sell from $459 to $489. The classic black and white Omega is my favorite looking chair (next to the mono that was discontinued) I really wish they had a white Titan. Purchased in March 2018 at www.secretlab.com.au for $549.00. I also cross my legs on the chair just fine, more than fine actually. I have the omega, and yeah, it's hard. e to sit and personally the chair feels like I can sit on it for the whole day and not complain. 180cm. It went to being a lot better now. The butt I can handle but the lumbar support is actually hurting my lowerback. Pre ordered a new release model. But then I realized that I was so used to sitting on soft chairs (which are bad for your posture). The Omega is designed for smaller users, as its maximum recommended height is 5’9″ and its maximum weight capacity is 240 lbs—however, Secretlab does recommend the Omega for users that weigh up to 175 lbs. Even with an extra seat. They told me the order could go to a new address without issues. e out there ( fussy, 28yr old gamer who considers himself the best and very hard to please ) then look no further, this is now on my most precious belongings list along with my fiancee ( only messing but kinda not ) Secretlab Titan chairs are a little more expensive than Omega models. They use the worst courier just because it’s cheap, when you pay premium for their product. It's super uncomfortable. So i had lower back pain a lot. Got the softweave for breathability, and I like the fabric. Taking a look at the new Secretlab OMEGA BLACK³ SoftWeave®, new changes, and more in this review. The casters can't be changed. Really good quality and design. If you’re not sure go sit in an equivalent style chair to see if this is a problem. Matrix Advance Medium Back Heavy Duty Chair PAMAT3LMBL, Unix Knight Extra Heavy Duty AFRDI Mesh Office Task Chair, a premium price.' Your feet should be touching the ground though, the tipp of a User made it a lot better. From your latest correspondence from 2 days ago, I understand the order has since been delivered and received. Ltd. All Rights Reserved. I have my titan for over 4 months now. © 2021 ProductReview.com.au Pty. Don't trust the reviews and don't buy a chair based on looks. Your trust is our top concern. EDIT 7/21/20: After about 5-6 months, I still absolutely LOVE the chair! I had to lay down on my stomach after an hour of sitting in this chair to stop the pain in my tail bone, lower back, and my gluteus muscles. I hated it and sold it on marketplace. Defective products which do not confirm to Secretlab’s standards, will be replaced, subject to our Warranty Policy. With marked improvements to comfort, support, and reliability, the 2020 update to the multi-award winning Secretlab OMEGA delivers an unparalleled sitting experience that is hailed as the gold standard of gaming chairs. Close. Best Ultra Cheap Office Chair. SecretLab is offering a lanyard valued at $29 from 20 March 2020 to encourage their customers to write reviews!!! on some days (I have a sit-stand desk but sometimes have to rest after a couple of days standing most of the time). I love my chair. e where all the positive reviews come from on the Secret Lab's site, but they all can't be real when you compare them to other review sites. RECOMMENDED SIZE. 170cm tall, feet can be flat on ground when sitting up-right. With the omega pillow everything is a lot better, i just get some small back pain here in there if the pillow gets up and down, other than tust im happy. You can also find the Assembly Video and Assembly Guide in our Resources page.. If you're trying to save an … 110kg. Eventually the back got softer and I can use it with the full lumbar support. Exactly the same. Secretlab OMEGA 2020 SERIES. I like the fabric but the chair is too hard, which is a trait mentioned in many reviews. You can adjust the backrest, the seat angle, the height of the chair, and the padded 4D armrests. So, even though its max weight capacity is 240 lbs., Secretlab does note that it will probably work better for users around 175 lbs. The contact was tiresome. Press J to jump to the feed. As per ProductReview.com.au's incentive policy the offer applies to both positive and negative reviews. I'm 188 cm and the lumbar support is murdering my lower back. And my returning time is about to expire (14 days only). Read Full Return / Refund Policy * Receive a complimentary 2-year extension for a total warranty period of 5 years when you share a picture of your Secretlab chair. However, based on your current review, it appears it was not. Secretlab titan way too hard? 175-200cm. It's been more than one month since I've received my shipping confirmation. Also I think it's too small, I am 186 cm tall and I bought a Titan Secret Lab but lombar support is touching my bones under lombar area, it's not supporting the lower back. I'd rate the chair in comfiness : 6/10 Looks : 10/10 Durability : cant Say that, after 4 months its still like New. Its kinda okayish, nothing too Bad or too good. Mine feels like sitting on a stone rock. Apparently I am supposed to "break in" this chair for 4-6 weeks and it should get more comfortable, I don't see how that is going to occur when the seat is so flat and I can't sit in it for 30 minutes without feeling DVT. I have the TITAN, and I followed the size guide. The only way I'm comfortable is when laying back (lumbar support all the way off) or with a small pillow. Also the Support told me, it will need 4-6 weeks for the chair to '' break in'' and it will feel definitly feel better after 3-4 weeks. As I advise everyone though, read the instructions (look at the pictures) all the way through first, so you have an idea of what to expect before you get there. This chair is not confortable at all. Overall if you don’t want “plush” comfort and don’t have weak glutes, I think the firm comfort with the lumbar and neck cushions will give you many hours of comfortable sitting so you can focus on whatever you’re actually doing. This should be the minimum height recommendation IMO. #Secretlab, The reviewer stated that an incentive was offered for this review, Very comfortable and versatile,Best chair i ever used , absolutely worth every penny ,Would buy again and would recommend all my friends , happy game days for me for my back and and for my body. I still stand by my 1-star-review, I should be able to rely on a confirmed address change. The package STILL was sent to the wrong address with 1 month delay. I also said it is totally okay if no change is happening. Really love...omega
Really comfortable this is my first gaming chair and is the best,really like the colour,a purple colour joker special edition,if I want to buy another gaming is from you guys. Assuming most people have similar proportions, the up to 6ft measure seems accurate. Like selling a Bugatti without an engine. This has gone into some sort of remediation for a week that was never addressed, adding another layer of wasted time. Seting up is not too hard … Purchased in August 2020 at Secret Labs for $429.00. First, the only reason you see 5 stars is because Secret Lab will give you stuff for writing positive reviews, so do not get fooled. Other gaming chairs that are fixed either suit you or won’t - not something you’d want to test without sitting in. Build is solid, materials are made of quality fabric, metal and plastic. Recently bought a Secretlab Titan 2020, Fabric Charcoal Blue. I am requesting a refund. Secretlab Omega (Office Chair): 2.4 out of 5 stars from 61 genuine reviews on Australia's largest opinion site ProductReview.com.au. However, I’ll summarise by saying for me, this chair was a good buy. Secretlab makes two other versions of this chair, aside from Omega: The "Throne" series is built for kids and smaller folks, while the "Titan" series is built with taller people in mind. 5 stars for the ergonomics and design specs.
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