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cognitive dissonance reduction

Introduction The theory of cognitive dissonance, developed by Festinger (1957) [1], states that if a person holds two cognitions that are inconsistent with one another, he will experience dissonance and will try to reduce it in one of the three ways: remove dissonant cognitions, add new consonant cognitions, or reduce the * Corresponding author. An alternative conceptualization was proposed by Festinger's theory of cognitive dissonance (Festinger, 1957), which asserted that organisms are motivated to reduce dissonance, defined as an incompatibility between internal cognitive structures and the situations currently perceived. 2.2 Reduction of Cognitive Dissonance. Over the past 60 years, researchers have produced significant theoretical and empirical contributions from cognitive dissonance theory. The cognitive dissonance of the test subjects made the white students be more accommodative of minority student groups as a means of dissonance reduction. Cognitive dissonance theory has a long and esteemed history in social psychology. This article provides an overview of research about cognitive dissonance reduction. As originally formulated (Festinger, 1957), cognitive dissonance is induced when a person holds two contradictory beliefs, or when a belief is incongruent with an action that the person had chosen freely to perform. In fact, eCommerce and DTC brands can put several changes in place to ensure that a customer feels satisfied or even overjoyed after the purchase and receipt processes are over. Psychology Definition of DISSONANCE REDUCTION: Process where a person reduces an uncofortable psychological state resulting from an inconsistency of cognitive … Cognitive dissonance, coined by Leon Festinger in the 1950s, describes the discomfort people feel when two cognitions, or a cognition and a behavior, contradict each other.I smoke is … A person who experiences internal inconsistency tends to become psychologically uncomfortable and is motivated to reduce the cognitive dissonance. It allows people to evaluate and challenge their existing behaviours and beliefs in order to reduce this dissonance. This tension causes people to behave in different ways. In conclusion, cognitive dissonance reduction is a powerful human phenomenon that seems fully capable of explaining the rise of the resurrection belief among Jesus’ followers. Thankfully, all is not lost when a customer begins to experience these feelings. In A Theory of Cognitive Dissonance (1957), Leon Festinger proposed that human beings strive for internal psychological consistency to function mentally in the real world. Addressing those is the key for reduction of the cognitive dissonance in the workplace. Post Purchase Cognitive Dissonance Reduction. The third article is by David Vaidis and Dominique Oberle, and it is titled “Approaching Opponents and Leaving Supporters” (Vaidis & … Common causes for cognitive dissonance in organisational support functions are factors such as particular management or leadership style, bullying, discrimination, application of double standards, inappropriate or unethical business practices and many others. At times, positive changes emerge from cognitive dissonance. Cognitive dissonance leads to feelings of stress, unease and tension.

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